Uzbekistan

Central Bank warns against sharing OTP codes to prevent fraud

The Central Bank Addresses Concerns of Unauthorized Withdrawals from Bank Cards

Recently, there have been circulating concerns on social media regarding unknown phone calls allegedly leading to automatic withdrawals from bank cards. In response to these claims, the Central Bank has issued a formal statement to address and clarify the situation.

According to reports on social networks, some citizens have stated that answering calls from unknown numbers has resulted in unauthorized funds being withdrawn from their bank cards. The Central Bank has officially addressed these allegations and provided information on verification and security measures in place to prevent such incidents.

The Central Bank explained that when citizens register on a mobile application of a commercial bank or payment system, they provide their phone number and undergo confirmation via SMS and biometric verification to confirm their identity. Only after successful registration can users link their bank card to the mobile application, with additional security measures such as a one-time password (OTP) sent to the phone number associated with the card for verification.

Commercial banks and payment organizations also restrict the use of newly registered bank cards in mobile applications for up to one hour to enhance security. The Central Bank emphasized that unauthorized withdrawals can only occur if users share their login credentials, passwords, or OTP codes with fraudsters or install harmful APK files on their mobile devices.

It is important to note that simply answering calls from unknown numbers alone cannot result in unauthorized withdrawals from bank cards, as confirmed by the Central Bank. By following proper security protocols and not sharing sensitive information, users can help prevent any potential risks of unauthorized transactions.

 

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