Emirates CEO Seeks Owner of 30,000 Pieces of Lost Luggage

Emirates CEO Apologizes for Chaos at Dubai Airport and Seeks Owners of 30,000 Luggage

After a historic flood in Dubai caused chaos at the airport, Tim Clark, the CEO of Emirates airline, issued a statement apologizing to customers. The flood led to the cancellation of nearly 400 flights and left thousands of customers stranded. In a letter posted on the airline’s website, Clark expressed his sincerest apologies to those whose travel plans were disrupted.

The CEO acknowledged the hardships faced by both customers and airline staff, noting that the situation was challenging for all involved. Emirates urged passengers not to come to the airport except in emergencies and suspended check-ins, ticket sales, and connecting flights to Dubai from other cities.

One of the major challenges facing the airline now is the search for the owners of over 30,000 pieces of luggage left behind during the chaos. Clark stated that it will take time to reunite customers with their belongings and emphasized that Emirates has provided over 12,000 hotel rooms and 250,000 food vouchers to affected customers in Dubai.

With flights returning to normal as of Saturday, Emirates is working tirelessly to resolve the aftermath of the flood and ensure that all customers are taken care of. The airline remains committed to putting the needs of its passengers first and is dedicated to making things right after the disruptions caused by the natural disaster in Dubai.

 

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